Delete your account and data

How to submit a deletion request

You can use the account deletion option inside the app, where available, or email our support team from the email address connected to your DentGeeks account.

Email an account deletion request

1. Send the request from the email address used for your DentGeeks account.
2. Use the subject DentGeeks Account Deletion Request.
3. Include your account email and, if available, your display name. Do not send your password.
4. We may ask you to verify account ownership before completing the request.

Data that will be deleted

After verification, we will delete or anonymize personal data associated with the account, including:

• The DentGeeks authentication account and account profile data.
• Quiz progress, results, scores and saved learning activity linked to the account.
• Challenge or game-room participation data linked to the account.
• Other personal support or service data directly linked to the account, where applicable.

Data that may be retained

Anonymous or aggregated information that can no longer identify you may remain. We may retain limited records only when reasonably necessary for security, fraud prevention, dispute resolution or a legal obligation. Such records are restricted and deleted when the retention reason ends.

Processing time

Verified requests are normally completed within 30 days. We will contact you if verification or a legal retention requirement affects the request.

Need help?

Contact support@dentgeeks.de. You can also read the DentGeeks app Privacy Policy.